Shipping policy
Shipping Policy
Last updated: October 24, 2026
Where we ship
We currently ship to addresses within the United States.
Shipping rates
Standard shipping (USPS): $4.99. Free on orders of $35 or more.
Processing and delivery time
Orders are usually processed and packed within 1–2 business days (up to 5 business days during busy periods). Once shipped, delivery takes 2–4 business days. Business days are Monday to Friday, excluding holidays.
Tracking your order
When your order ships, we’ll email you a tracking number so you can follow your package. If you don’t see it, check your spam or promotions folder, or contact us.
Changing or cancelling an order
Need to fix your shipping address or cancel? Contact us within 2 hours of placing your order and we’ll take care of it. After 2 hours, your order goes to our fulfillment team for preparation, and we can’t change or cancel it.
Address accuracy
Please double-check your shipping address at checkout. If an order is returned because the address was incomplete or incorrect, or because the package went unclaimed, we can reship it once you confirm your details. Reshipping costs are your responsibility.
Lost or delayed packages
If your tracking hasn’t updated or your package hasn’t arrived, contact us no later than 20 days after the estimated delivery date and we’ll look into it with the carrier. See our Refund Policy for details.
Contact us
Dissolv is operated by 1001785951 Ontario Inc., 27 Bathurst St. Toronto, ON, Canada.
Email: hello@dissolvstrips.com